Artificial jewellery, also known as fashion jewellery or costume jewellery, refers to accessories that are crafted using high quality semi-precious materials such as base metals, glass, beads, crystals, and synthetic gemstones, pearls etc. These pieces are designed to mimic the appearance of fine jewellery but at more affordable prices.

Our jewellery is crafted using a combination of mixed metals of fine quality. We incorporate certain components of silver and gold, such as silver dust, gold dust, and silver foil. However, it's important to note that the specific usage of these elements varies depending on the design, making it difficult to provide detailed information for each piece.

Additionally, for jewellery that is made with 92.5 sterling silver, it is hallmarked. This hallmark ensures the authenticity and quality of the silver used in those particular pieces.

Please understand that due to the unique and intricate nature of our designs, it is challenging to specify the exact amounts or proportions of silver and gold components used in each piece.

Yes, our artificial jewellery is generally hypoallergenic. We take great care in selecting materials that are safe for most individuals with sensitive skin. However, it's important to note that everyone's skin reacts differently, and some individuals may still experience allergies or sensitivities. If you have known allergies, we recommend avoiding materials you're sensitive to or conducting a patch test before wearing new jewellery.

With proper care, the colour of our artificial jewellery should remain vibrant for an extended period. However, exposure to certain elements like water, sunlight, and chemicals can gradually affect the appearance. Following the care instructions mentioned above will help preserve the colour and shine of your jewellery for longer.

YES, we take pride in offering exceptional after-sale services to our valued clients for their purchases. We aim to exceed their expectations by delivering top-notch after-sale services that demonstrate our commitment to their satisfaction. We stand behind the quality of our products and offer a limited warranty against manufacturing defects.

If you encounter any issues with your jewellery within the specified warranty period, please reach out to our customer support team with your order details, and they will assist you further. We have well designed AFTER SALE SERVICES plan for you all, kindly refer to the section for details.

To maintain the longevity and shine of your artificial jewellery, we suggest the following care tips:

- Keep it away from direct contact with water, perfumes, lotions, and harsh chemicals.

- Store your jewellery in a cool, dry place, preferably in a jewellery box or a soft pouch.

- Avoid excessive exposure to sunlight, as it can cause fading or discoloration.

- Clean your jewellery gently using a soft cloth to remove dirt or fingerprints.

Owing to nature of jewellery sold on our website, its usage and price points we follow a strict NO CANCELLATION, NO RETURN, NO EXCHANGE NO REFUND, *FREE REPAIRS. Please refer to our Returns and Exchanges page on our website for detailed instructions.

We hope these FAQs have provided you with helpful insights about our artificial jewellery. Should you have any more questions or require additional assistance, please feel free to contact our dedicated customer support team. We value your satisfaction and strive to ensure a delightful shopping experience for you.